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Bug in the forums? A couple issues...

#1
First, my brother was trying to get his password reset in the game so he can transfer me his house before it collapses.

When he tried to get into these forums to put in a request, his password here wouldn't work and he got locked out. So he tried to request a forum password reset, but kept getting an error that would not allow him to get in to request an in-game password reset. See pic below.

I sent a PM out to Expo about this without reply. It could be he is just busy and has not seen it, but I too have been getting weird errors and am not sure that it went through.

Can I get some assistance on this please? I can do it via PM by providing the important details.
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